Return Instructions - Dog med laser

DOG MED LASER RETURN FORM

Have you sent an email to customerservice@dogmedlaser.com informing us that you want to return your DML?

* Mandatory field

Please check the appropriate return*
- Repair Return within the 2 years after date of delivery - Warranty
- Out of warranty return
- 15 days (starting the day after your delivery date) cancellation option
Cancellation option: a restocking charge of $75.00 will be deducted from the amount you paid for the DML. (Please read once again the Terms and Conditions)
COVID - 19 Pandemic Notice: For personnel safety reasons, Returns will be isolated for one week after reception before technical conformity inspection. Refunds will only be processed after the conformity inspection report is issued.
Date*
Date Format: MM slash DD slash YYYY
Full Name
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone Number*
DML Serial Number*
Comments
IMPORTANT
Your DogMedLaser must be returned in its original boxes (2) and shipped back to: DML Service Center 9750 Waverly Montreal Quebec Canada H3L 2V6*
Using either:
- UPS
- FedEx
- DHL
- Purolator
- US Postal Service
- Canadian Postal Service
TRACKING NUMBER*
NOTE: Return Shipping costs (From you to us) will be paid by Manufacturer for warranty repair returns shipped back within a period of 90 days following delivery. Manpower and parts or full device replacement are free during the 2 years warranty. Return to you shipping costs with UPS will be paid by you.
Email
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