Dog Med Laser Return Instructions

DOG MED LASER RETURN FORM

BEFORE submitting this Return Form, send an email to customerservice@dogmedlaser.com informing us that you want to return your Dog Med Laser.

IMPORTANT: You must download, print, fill out, and include within your return shipment, this Return to Canada Customs form. This form is mandatory for a valid return.

* Mandatory field

Cancellation option: a restocking charge of $75.00 will be deducted from the amount you paid for the DML. (Please read once again the Terms and Conditions)
COVID - 19 Pandemic Notice: For personnel safety reasons, Returns will be isolated for one week after reception before technical conformity inspection. Refunds will only be processed after the conformity inspection report is issued.

IMPORTANT

Your Dog Med Laser must be returned in its original (2) boxes and shipped back to:

DML Service Center 9750 Waverly Montreal Quebec Canada H3L 2V6

NOTE: Return Shipping costs (From you to us) will be paid by Manufacturer for warranty repair returns shipped back within a period of 90 days following delivery. Manpower and parts or full device replacement are free during the 2 years warranty. Return to you shipping costs with UPS will be paid by you.