Privacy policy

This privacy policy applies to the information gathered by Remedia Laser Systems (RLS) website www.dogmedlaser.com. It does not apply to companies not controlled by RLS or any third party we may use from time to time.

At RLS www.dogmedlaser.com we take your privacy very seriously and are committed to protecting it.

By visiting our website you acknowledge that you accept the terms of our privacy policy. It covers the personal information you provided to us, the information we have been able to gather during your visit to our website, including but not limited to, your name, your mailing address, your email address, your phone number, your ISP, the browsing equipment you use, in some cases your pet’s information. Because the Dog Med Laser device is manufactured under ISO 13485-2016 we are legally obligated to keep your contact information in an encrypted company database. However, we do not have any access to your financial information because we use third parties like Pay Pal or Shopify Payment to process your payments.

We (and our services providers) use cookies, web beacons and other technologies to receive, store, analyze certain types of information gathered when you visit our website through your computer, tablet or smartphone. This information helps us to serve you, and respond, better to your needs and eventual wish lists.

Our website contains links to third parties not controlled by us. RLS & www.dogmedlaser.com do not control their privacy policies and are not responsible for their information gathering techniques. Our website contains social media widgets, like Facebook, YouTube, Twitter, Pinterest, Instagram, Vimeo, etc. These organizations may collect information about your IP address, the pages you visit, and they may set cookies to ensure their functions work smoothly. Your interaction with them is governed by their respective privacy policies.

We also gather information from third parties to enhance the accuracy of our communication and marketing tools, to enhance the understanding of your needs, to enhance the quality of our responses for an enhanced customer satisfaction.

We may from time to time send you additional information related to your pet’s health, to the use of the Dog Med Laser for treatments of specific conditions. You will at all times be able to opt out of these features.

We may disclose information we collect to third parties when it is deemed appropriate to comply with the law, to protect our companies’ rights, safety, and to be able to enforce our terms and conditions and our warranty conditions.

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to customerservice@dogmedlaser.com.

For more information, please contact customerservice@dogmedlaser.com.